The Cisco CCST IT Support practice test trains you in foundational IT support concepts and topics.
Why should I use the CCST IT Support Practice Test?
The Cisco CCST IT Support exam tests your skills and knowledge of entry-level IT support concepts and topics, including operating systems, software installation and configuration, hardware components, networking fundamentals, troubleshooting, and customer service skills. The CCST IT Support exam is also an ideal starting point for studying for and obtaining higher-level certifications, such as the Cisco Certified Support Technician and Cisco Certified Network Associate (CCNA).
The CCST IT Support practice test includes two different modes: certification and practice mode. Certification mode allows you to assess your knowledge and discover your weak areas, with practice mode allowing you to focus on the areas that need development.
The Cisco CCST-IT Support practice test contains 100 questions and covers the following objectives:
- IT Support Job Tasks and Responsibilities - 11 questions
- Hardware Issues - 24 questions
- Connectivity and Resource Access Issues - 21 questions
- Operating System and Application Issues - 23 questions
- Common Threats and Preventions - 13 questions
- Job Tools - 8 questions
System Requirements
Windows 7 or newer, OSX 10.9 or newer
Browser Requirements:
PC: Chrome 39 or newer; Firefox 34 or newer; Internet Explorer 10 or newer
Linux: Chrome 39 or newer; Firefox 34 or newer
Mac: Chrome 39 or newer; Firefox 34 or newer; Safari 8 or newer
iOS: Safari 8 or newer; Chrome 39 or newer
Android: 4.0 or newer; Chrome 39 or newer
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