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CertPREP Courseware: Cisco Certified Support Technician CCST (100-150) — 180-Day access (Instructor-Led)

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Summary

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Description

This instructor-led Cisco Certified Support Technician course prepares you for the CCST Networking 100-150 exam by introducing you to foundational knowledge and skills needed to show how networks operate, including the devices, media, and protocols that enable network communications. This exam focuses on your knowledge of: Standards and Concepts, Addressing and Subnet Formats, Endpoints and Media Types, Infrastructure, and Diagnosing Problems.

The goal of this course is to provide you with all the tools you need to prepare for the CCST Networking 100-150 Cisco Certified Support Technician exam — including text explanations, video demos, lab activities, self-assessment questions, and a practice exam— to increase your chances of passing the exam on your first try.

Course components:

180-day access to:

  • Lessons
  • Video learning
  • MeasureUp Practice Test for Cisco CCST (100-150). Practice Mode with remediation and Certification mode to simulate the test day experience.

Duration:  3 days of training  

Audience:  Designed for those in entry-level positions interested in obtaining the Cisco Certified Support Technician certificate and who have a base knowledge of Cisco. 

Prerequisites:  None

Course objectives: Upon successful completion of this course, students should be able to describe the foundations of Cisco.

Required course materials:  Instructor-led CertPREP Cisco Certified Support Technician CCSP (100-150) courseware.

Lesson 1: Shipping Things (48 minutes)

  • The Purpose of Packaging
  • Addressing
  • Packaging Data
  • Tunnels

Lesson 2: Addresses (1 hour and 48 minutes)

  • Address Scope
  • Physical Addresses
  • Internet Protocol Version 4
  • Why Two Addresses?
  • Internet Protocol Version 6
  • Aggregation
  • Network Prefixes
  • Ports and Sockets
  • Network Address Translation

Lesson 3: Routing and Switching (1 hour and 24 minutes)

  • Manual Configuration
  • Calculate an IP Address
  • Assign an Address Through a Protocol
  • Host-to-Host Communication and Address Resolution on a Single Wire
  • Switching Packets
  • Routing Packets
  • Redirects and Relays

Lesson 4: Wired Host Networking Configuration (1 hour)

  • Windows
  • macOS
  • Linux
  • Verifying Connectivity
  • Finding Your Public IP Address

Lesson 5: What’s in a Network? (1 hour)

  • Hosts and Virtual Hosts
  • Mobile Devices
  • Things
  • Middleboxes
  • The Global Internet

Lesson 6: Network Models (48 minutes)

  • Why Are Models Important?
  • The OSI Seven-Layer Model
  • The TCP/IP Model
  • The Recursive Internet Architecture

Lesson 7: Wired Networks (1 hour)

  • Electrical Transmission and Interference
  • The Maximum Transmission Unit
  • Ethernet over Copper
  • Fiber
  • Pluggable Interfaces

Lesson 8: Wireless Networks (48 minutes)

  • Free Space Concepts
  • Wi-Fi
  • Cellular
  • Satellite

Lesson 9: Bandwidth, Delay, and Jitter (48 minutes)

  • Bandwidth and Throughput
  • Bandwidth and Delay
  • Jitter
  • Measuring Network Performance

Lesson 10: Basic Network Hardware (48 minutes)

  • Hardware, Ports, and Lights
  • Network Diagrams
  • Network Wiring
  • Handing the Heat

Lesson11: Local Area Networks (36 minutes)

  • Building and Campus Networks
  • The Home Network
  • Configuring the Home Network

Lesson 12: Wide Area Networks (48 minutes)

  • Common Challenges to Building Wide Area Networks
  • Metro and Last-Mile Network Design
  • Transit Provider Design
  • Ring and hub-and-Spoke Topologies

Lesson 13: Data Centers and Fabrics (36 minutes)

  • Web Applications
  • Internet Exchange Points
  • Spine-and-Leaf Fabrics

Lesson 14: Transport (1 hour and 24 minutes)

  • Internet Protocol Version 4
  • Internet Protocol Version 6
  • User Datagram Protocol
  • Transmission Control Protocol
  • Quick UDP Internet Connections (QUIC)
  • Identifying Flows
  • Path MTU Discovery

Lesson 15: Application Transport (48 minutes)

  • Marshaling Systems
  • Secure Shell
  • Hypertext Transfer Protocol
  • File Transfer Protocol

Lesson 16: Names and Time (1 hour and 12 minutes)

  • The Domain Name Space
  • The Life of a DNS Query
  • DNS Architecture and Operations
  • DNS Security and Privacy
  • Diagnosing DNS
  • The Network Time Protocol

Lesson 17: Cloud Computing (36 minutes)

  • Cloud Computing
  • Public versus Private Cloud
  • The Impact of Cloud Computing on Network Engineering

Lesson 18: Security and Privacy Concepts (36 minutes)

  • A Security Taxonomy
  • Privacy Concepts
  • Authentication, Authorization, and Accounting

Lesson 19: Attacks and Threats (1 hour)

  • Defining Attacks and Threats
  • Gaining Access
  • Lateral Movement
  • Attack Actions
  • Denial of Service

Lesson 20: Security Tools (1 hour)

  • Authentication Tools
  • Defensive Tools and Design
  • Countering Span and Phishing
  • Encryption
  • Virtual Private Networks

Lesson 21: Managing Networks (1 hour)

  • Network Documentation
  • Network Processes and Lifecycle
  • Management Challenges
  • Connecting to Manage
  • Management Systems

Lesson 22: Troubleshooting (48 minutes)

  • Failure Terminology
  • Troubleshooting Tools and Techniques
  • Packet Captures
  • Advice to Troubleshooters

Lesson 23: Configuring a Network (1 hour and 12 minutes)

  • Initial Access
  • Configuring IPv4
  • Configuring Routing
  • Configuring Remote Access and Security
  • Adding IPv6
  • Adding a Switch

Lesson 24: Final Preparation (36 minutes)

  • Advice to Future Engineers
  • Learning Consolidation Activities

Suggested Plan for Final Review and Study

Student access for each license to the course content and resources for 6 months including:

  • All text, video, and end of lesson questions
  • Lab content (where available)
  • Practice Test